Terms & Condition – Top Of The World

Terms & Conditions

Sending unsolicited messages, including, without limitation, commercial advertising, bulk e-mail, mass e-mail, and informational announcements, is expressly prohibited.
E-mail which is considered as Spam, Unsolicited or Bulk may be intercepted, rejected, or throttled without any notice to the sender or recipient.
A user shall not use another site´s mail server to relay mail without the express permission of the site or distributing, advertising, or promoting software, products, or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail, Bulk E-mail, or Spam.

Service credits will not be issued for any outages incurred through service disablement resulting from Policy violations.
The Customer shall be held liable for all costs incurred by The Service Provider as a result of the customer´s violation of these terms and conditions. This is including but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations.
First violations will result in a Cleanup Fee of R2000 and the customer’s account will be reviewed for possible immediate termination. A second violation will result in a Cleanup Fee of R4000 and immediate termination of the customer’s account.
The Customer who violates this policy agrees to also pay Investigation Fees of no more than R2000 per hour that The Service Provider’s personnel must spend to investigate any violations.
Should the sender continue to send a bulk email we may issue the customer’s account with the relevant investigation & clean-up fees and any necessary action.
Should the sender wish to send bulk email; they are required to purchase a bulk email package (whose prices are available on request).